Shipping policy

Shipping policy

Shipping Charges: Australia wide

Heeracollections.com.au will charge a fixed fee of $6.95 most local freight and major cities around Australia. If your postcode is in the regional areas, an extra charge may incur depending on location/postcode.
Shipping is Free for all orders above $75.

SHIPPING CHARGES : INTERNATIONAL CUSTOMERS

Heeracollections.com.au will charge from $18.45 for all shipping outside Australia. Customers will need to note that import duties or customs duties to their country will be borne by the customer. If the courier charges are higher than $18.45, our admin will send you an email with your order details and the proposed courier charges to your destination. You will then have to accept those charges and they will added to the invoice total.

Shipping Information :

All orders will be dispatched by courier companies with tracking numbers. Your order will be tracked by our admin staff. If a customer needs to get in touch with us in regards with estimated time arrival of their order, please email heeracollectionsaustrali@gmail.com. Customers will receive an email immediately upon despatch of their order. This email will contain shipping details.

All standard shipping orders in stock will be dispatched within 1-2 days from receiving the order. Pre order items may take 4-6 weeks before shipping.

CLICK AND COLLECT

You can place an order online and pick up from our studio
- When checking out in the cart, please choose the option of Click and Collect
- Simply come and pick up
- Your order will be held for a maximum of 28 days
- Please note your ORDER will not be posted out if the Click and Collect Option has been chosen.