Shipping Policy

Shipping policy

Shipping Charges: Australia Wide

Heera Collections will charge a fixed fee of $13.00 upto two items to be express-shipped. Further purchases made, will require additional fees subject to the types of pieces bought. This will apply to local freight and major cities around Australia. Note that if your postal address is located in regional areas, that an extra charge may incur.

 

SHIPPING CHARGES : INTERNATIONAL CUSTOMERS

Shipping overseas (beyond Australia) will also be charged. Heera Collections will charge $50.00 for 2-3 items subject to the weight of the item. The item will require an additional standard-shipping fee for any additional products bought (beyond the 2-3 products). This is applied to all shipping outside Australia. Customers will need to note that import duties or customs duties to their country will be borne by the customer. If the courier charges are higher than $50.00 our admin will send you an email with your order details and the proposed courier charges to your destination. You will then have to accept those charges and they will added to the invoice total.

If you are uncertain about your shipping costs, the email below will provide you with a quote.

heeracollectionsaustralia@gmail.com

Shipping Information :

All orders will be dispatched by Australia Post with tracking numbers. Your order will be tracked by our admin staff. If a customer needs to get in touch with us in regards with estimated time arrival of their order, please email heeracollectionsaustrali@gmail.com. Customers will receive an email or text immediately upon despatch of their order. This email will contain shipping details.

All standard shipping orders in stock will be dispatched within 1-2 days from receiving the order. Pre order items may take 4-6 weeks before shipping.

CLICK AND COLLECT (LOCALS)

Click and Collect is available to customers located in Brisbane. The studio is located in Macgregor (4109). Click and Collect is not an option that is open to selection at the payment bay. The customer must email (heeracollectionsaustralia@gmail.com in order to place an order followed by a date for pick up. The order will be held for a maximum of 28 days.