Faqs

Orders typically take 3–7 days to reach you after dispatch.

We offer exchange only under specific conditions listed in our Exchange Policy.

You may contact our support team within 48 hours of delivery with unboxing images and order details.

Yes, our jewellery is crafted using skin-friendly materials designed for everyday comfort.

Email us or message us through our website’s support section for quick assistance.

Most of our pieces are fashion jewellery crafted using high-quality base metals with gold plating and premium finishes designed to closely resemble traditional Indian jewellery. Specific materials and care details are listed on each product page.

Our products are made with skin-friendly materials and are suitable for most people. However, if you have highly sensitive skin or metal allergies, we recommend reviewing the product details carefully or contacting us before purchase.

To maintain shine and longevity, avoid contact with water, perfumes, lotions, and chemicals. Store pieces in a dry place, preferably in their original packaging or a soft pouch, and wipe gently after use.

Orders are typically processed and dispatched within 24–48 business hours (Monday to Friday). You will receive a confirmation email with tracking details once your order has been shipped.

Yes, we ship both within Australia and internationally. Shipping times vary depending on your location. Please note that international orders may be subject to customs duties or import taxes imposed by your local authorities.